Ace the CBAP Exam 2025 – Unleash Your Business Analysis Superpowers!

Enterprise architecture is often concerned with the structural aspects of an organization’s information systems and business processes. While it plays a crucial role in aligning IT strategy with business goals, it is not directly a method for preparing individuals or teams for change on a practical level. Enterprise architecture provides a framework for understanding and designing the various components of an organization, but it does not engage with the people or processes directly involved in managing change.

On the other hand, the other methods listed—training, surveys, and focus groups—are specifically designed to address the human element of change management. Training equips individuals with the skills and knowledge necessary to adapt to changes, surveys gather feedback to understand concerns and readiness for change, and focus groups provide a platform for discussion, allowing participants to express viewpoints and influences related to change initiatives. These methods focus on preparing the workforce, understanding their potential reactions, and effectively guiding them through the transition, which is crucial for successful change management.