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Question: 1 / 815

Which technique is used to identify gaps between current and desired performance?

Gap analysis

Gap analysis is the technique utilized to identify discrepancies or gaps between current performance levels and desired performance levels. This approach involves systematically evaluating the existing processes, outcomes, and metrics to determine where performance falls short of goals or expectations.

The primary focus of gap analysis is to clarify what the organization aspires to achieve versus its current state. This technique provides actionable insights into specific areas that require improvement, allowing for strategic planning and prioritization of initiatives aimed at bridging these gaps.

In contrast, root cause analysis focuses on identifying underlying reasons for problems rather than assessing performance against desired goals. Impact analysis evaluates the consequences of changes or decisions, while a feasibility study assesses the viability of proposed projects or solutions. Each of these methods serves distinct purposes but does not specifically target the identification of performance gaps like gap analysis does.

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Root cause analysis

Impact analysis

Feasibility study

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