Ace the CBAP Exam 2025 – Unleash Your Business Analysis Superpowers!

The basis for evaluating the operational performance of a solution lies primarily in expert judgment. This is due to the fact that expert judgment incorporates the insights, experiences, and analytical abilities of professionals who are knowledgeable about the domain and the specific solution in question. These experts can critically assess various performance metrics, benchmarks, and operational data against the expected outcomes to determine if the solution is functioning effectively.

When experts evaluate a solution's performance, they consider numerous factors, including best practices, lessons learned from past implementations, and established standards of performance within the industry. This judgment enables a nuanced understanding of a solution's effectiveness in meeting operational goals.

The other inputs, while valuable, serve different purposes in the business analysis process. For example, the business need outlines what the organization hopes to achieve but does not provide a framework for assessing current performance. Organizational process assets might offer templates and guidelines but lack the specific expertise needed for performance evaluation. The solution scope defines what is to be included or excluded in the analysis or development of a solution, but it does not inherently provide insights or judgments on performance outcomes.