Ace the CBAP Exam 2025 – Unleash Your Business Analysis Superpowers!

The technique of eliciting user requirements is a critical aspect of business analysis, and each of the options listed contributes to this process, making "All of the above" the most comprehensive answer.

Surveys are effective tools for gathering quantitative data from a large audience, allowing analysts to understand general trends and preferences among users. They can be designed to collect specific information, often enabling a broad reach at a lower cost.

Interviews provide a more personalized approach, allowing for deeper exploration and understanding of user needs and concerns. Through direct interaction, analysts can ask follow-up questions and clarify responses, leading to rich qualitative insights that reveal the reasoning behind user requirements.

Focus groups combine the interactive nature of interviews with the breadth of perspectives that come from a group setting. This technique encourages discussion among participants, which can unearth ideas and requirements that may not surface in one-on-one dialogues. It also allows analysts to gauge user opinions and attitudes in a dynamic environment.

By utilizing all of these techniques, a business analyst can gather comprehensive user requirements, ensuring that the results are well-rounded and representative of the stakeholders' needs. Thus, incorporating all three techniques provides a robust framework for effective requirement elicitation.